Date: 2004-05-13 12:22 pm (UTC)
Oh man, mucho sympathy. :-) My mom & dad are 10 minutes away, and I get these calls for help all the time. You have to repeat everything 15 times using very small words, and it just doesn't help. Frequently I end up punting and telling them to call my brother who's 4 hours away. :->
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